Bob The Cyber-Guy’s Wi-Fi Calling Safety Tip

Wi-Fi Calling is one of those quiet helpers that you don’t notice…

until the cell network goes down and your phone still works.

That happened to me during a recent Verizon outage.
Wi-Fi Calling kicked in automatically, and I never missed a call.

But there’s an important safety detail most people don’t know — especially when it comes to calling 911.

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🚨 Why This Tip Matters

When you call 911 over a cell tower, your location can usually be found automatically.

When you call 911 using Wi-Fi Calling, your phone is using the internet — not cell towers.

That means 911 depends on the emergency address you entered in your phone.

No address, wrong address, or an old address?
👉 Emergency services may not know where to send help.

The good news?
Fixing this is easy — and you only need to do it once.- Unless you move!

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✅ Bob’s Step-by-Step Wi-Fi Calling Emergency Address Check

(Simple enough for anyone to follow)

Step 1

Open your Settings app ⚙️
(That little gear icon.)

Step 2

Tap Network & internet

Step 3

Tap SIMs
(It may simply say Verizon.)

Step 4

Tap Wi-Fi Calling

Step 5

Look for Emergency Address or Update Current Emergency Address
Tap it.

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📝 What Happens Next (This Part Is Important)

A page will open that looks like a form.

If it shows your current home address

✔ You’re all set
✔ You can close the page
✔ Nothing more to do

If it shows an old address — or is blank

❗ Delete the old information
❗ Type in your current home address
❗ Tap Save

That’s it. You’re done.

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🔁 One Quick Reminder from Bob

If you:

• Move

• Spend long periods at another location

• Change where you normally use Wi-Fi Calling

👉 Come back and update this address.

Wi-Fi Calling doesn’t automatically know you moved.

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 💡 Bob’s Bottom Line

Wi-Fi Calling is a fantastic backup when cell networks fail.
It worked perfectly during a Verizon outage.

But 911 can only help if it knows where you are.

✔ Wi-Fi Calling ON
✔ Emergency address correct
✔ Peace of mind restored

Technology does its job best when we finish the setup.

Stay safe, stay prepared, and stay curious.

I used both Gemini and ChatGPT as an aid in putting this together - The step by step instructions came from Gemini. I followed them to check my own settings on my Pixel 10 Phone. The rest of this info came from ChatGPT

— Bob The Cyber-Guy 🛡️📱